Pricing below valid for Singapore only. Please contact us for other regions.

OpsCentral Messaging

 

  Essential

All the basics for starting up your call-centre

 Professional

Advanced features for scaling your business

 Enterprise

Everything you need to grow your business
For

2-5 Seats

6-49 Seats

50 & Above
Monthly Fee

$199/seat/month

$149/seat/month

Contact Us
One-time Setup Fee

$500/account/number

$500/account/number

$500/account/number
Find out more about OpsCentral Messaging >>

OpsCentral Voice

 

  Essential

All the basics for starting up your call-centre

 Professional

Advanced features for scaling your business

 Enterprise

Everything you need to grow your business
With

Choice of Softphone or
Hardphone / seat
1 Singapore Number
Trunks = 1.5 x (number of seats)

Choice of Softphone or
Hardphone / seat
1 Singapore Number/5 seats
Trunks = 1.5 x (number of seats)

Choice of Softphone or
Hardphone / seat
1 Singapore Number/5 seats
Trunks = 1.5 x (number of seats)
Features
  • IVR with Drag-and-Drop Flow Designer
  • CTI – Screen Pop, Call Control
  • Inbound and Outbound Calls
  • Call Scripting
  • 100% Call Recording*
  • Real-Time Statistics
  • Reports
  • Custom Music-on-Hold
  • Business Hours Technical Support^
  • ACD – Skill-Based Routing
  • Listen/Whisper/Barge-In
  • Call Back Manager
  • Preview Dialer
  • Predictive Dialer
  • Post Call IVR Survey
  • API for CRM integration
  • Fibre Connectivity for Voice (one time setup fee $500)
  • 99.8% Uptime SLA#

+ all ESSENTIAL tier features
  • 24x7 Technical Support
  • Training Session (4 hours)

+ all ESSENTIAL & PROFESSIONAL tier features
Monthly Fee

Contact Us

Contact Us

Contact Us
One-time Setup Fee

Choice of $300 per softphone or
$400 per hardphone

Training (single 4 hrs session):
$500

Choice of $300 per softphone or
$400 per hardphone

Training (single 4 hrs session):
$500

Choice of $300 per softphone
or $400 per hardphone
* Call recordings will be kept for 3 months. If you need longer retention periods, please let us know.
^ Business hours in Singapore, Mondays to Fridays, 9am to 5pm, excluding public holidays. 24 x 7 support available. See Value-Add Options below.
# Excludes fibre connectivity uptime.
Find out more about OpsCentral Voice >>

OpsCentral Email

 

  Essential

All the basics for starting up your call-centre

 Professional

Advanced features for scaling your business

 Enterprise

Everything you need to grow your business
For

2-5 Seats

6-49 Seats

50 & Above
Monthly Fee

$199/seat/month

$149/seat/month

Contact Us
One-time Setup Fee

$200/seat

$200/seat

$200/seat
Find out more about OpsCentral Email >>

OpsCentral SMS

 

  Startup

All the basics for starting up your call-centre

 Essential

Advanced features for scaling your business

 Professional

Everything you need to grow your business
Account Fees

Free**

$19.99/30 days

$49.99/30 days
Setup time

Online Immediate

Online Immediate

Contact Us
Minimum Credit Purchase*

$5000

$1000

$1000
Credit Expiry

30 days

No expiry**

No expiry**
Incoming/Unsub Num

+65 92778777 only

+65 92778777 only

+65 92778777 & your own number
(shared numbers)

X

X

X
Available Campaigns

SMS Broadcast

All Campaigns

All Campaigns
API

Not Available

Yes

Yes
Own SIM (8-digit)

Not Available

Not Available

$600 one-time
Account Registration

Sign Up Online Now

Sign Up Online Now

Contact Us
* Use of OpsCentral SMS requires the pre-purchase of SMS credits. Please refer to SMS Credit Pricing Tiers.
** SMS credits will not expire for Essential & Professional accounts, as long as the accounts remain active. Please refer to FAQ: Renewal and Termination for more details. SMS Credits purchased on the Startup account will expire 30 days from the time they are purchased. In order to extend the expiry date, a new credit purchase needs to be made, upon which any expiring credits balance will have its expiry date extended to the new expiry date.
Find out more about OpsCentral SMS >>

Options:

Quality Management

$30/mth/seat (10 seats+)
$40/mth/seat (3-9 seats)
$50/mth/seat (1-2 seats)

Voicemail (50 messages)

Voicemail-To-Text Conversation

$20/mth (Setup $40/voicemail)

$0.05 per message

Voicemail (50 messages)

Voicemail-To-Text Conversation

$20/mth (Setup $40/voicemail)

$0.05 per message

Additional Singapore Number

$10/mth (Setup $40/number)

Additional Trunk

$50/mth (Setup $80/trunk)

Training Session (4 hrs)

$500

24 x 7 support

$40/mth/seat

IVR Prompt Professional Recording — 4 prompts: $300 — Check with us for IVR Prompt Maintenance Packages

If you need to integrate with your CRM or applications, please check with us on our attractive professional services.
All prices listed above in Singapore Dollars before prevailing taxes. Prices subject to changes. Please read the Terms of Service.
 

Phones

These are the current models of the phones and headsets we provide as part of the plans. Do note that these models may change in future without notice, subject to our vendors and manufacturers supply and/or our discretion.
Hardphone
Yealink SIP + Headset
Softphone
Yealink USB Headset

Contact Us for More Information