BCM is a holistic management process that identifies and analyzes potential risks that threaten an organization and the development of response plans to minimize their impact on the business.
Innovax Systems has developed and implemented a Business Continuity Management (BCM) programme based on SS540:2008 standards, which define the requirements for improving its resilience to business disruptions, minimizing the negative impacts arising from these disruptions and ensuring rapid recovery of critical business functions.
The programme came to a successful completion as a result of strong business collaboration with SP Consulting (International) Pte Ltd, an organisation with the distinction of being the first management consultany company to be certified to both ISO 9001:2008 and BCM SS540:2008 for the provision of quality management consultancy services by TUV SUD PSB Certification Pte Ltd
Coni Tan, Chief Financial Officer and Director of Innovax Systems and Management Representative of the BCM programme commented: “This certification encompasses us with one of the strongest foundations to give our business partners and clients the assurance that we are dedicated and committed in all our services rendered to them, towards a win-win business relationship”.
About Innovax Systems
Founded in 1998, Innovax Systems provides premise and SaaS-based contact centre solutions and productivity software for the best customer interaction experience that an organization requires. Innovax Systems has offices and partners throughout Asia and has provided contact centre related consulting, development, implementation and operational services for MNC and SME customers in varied industries in the Asia-Pacific region
About SP Consulting
SP Consulting is a leading provider of value-added management system consultancy, training and products. Their mission is to be a centre of excellence based on best practices that focus on improving business effectiveness and strengthening competitive edge. To this end, SP Consulting are committed to assisting organizations in taking strategic advantage of management systems and leading tools as a business enabler and to fast track the achievement of overall business objectives.