State-of-the-Art Contact Centre Solutions
Cloud-based contact centre solution that includes complete call centre functionalities like IVR, voice logging, skill-based call routing, and many more.
OpsCentral has recently included WhatsApp into the system. Allowing Agents to service their customers via WhatsApp chat, increasing productivity and customer satisfaction.
Our Happy Clients
"We are absolutely delighted to have such a prestigious local firm on board as our corporate sponsor. The Corporate Sponsorship Program offers great companies like Innovax Systems to keep contact centre industry professionals aware of current and emerging technologies. We are indeed honored to have Innovax Systems supporting us in this cause."
"OpsCentral-On-Demand is a useful management tool in determining call volume, staffing needs, agents’ status and real-time call centre summary."
"Innovax is able to consistently provide reliable and stable services, and are very responsive to our requirements."
"We have used OpsCentral for the past 10 years in our Asia Pacific Contact Centre. We have won several awards with the help of OpsCentral. Innovax provides very good after sales support and service and we are very satisfied with them."
"OpsCentral-On-Demand provides a reliable, scalable platform to Seraya Energy’s business and more importantly, it keeps the cost structure manageable!!"
"With OpsCentral-On-Demand, we have a reliable contact centre solution that significantly improved the quality of our customer experiences. We hope to further enhance the system by customization for our contact centre platform to grow together with Innovax."
"A company with fully trained and dedicated technical team provides us not just the joy of modern and advanced solution but with the ability for customizations and designs that suit all our requirements to a tee."
- February 19, 2019