OpsCentral Messaging with WhatsApp
In today’s world, consumers increasingly want to interact with businesses using the same way they connect with their family and friends. Messaging apps such as WhatsApp are one of the most used communication channels today.
OpsCentral Messaging now enables enterprises in managing customers' WhatsApp messages simultaneously and with ease. It has all the essential features to do the job:
- Virtual Assistant
- Smart Routing Capabilities
- Deep Data Analysis
- Downloadable Reports
- Recorded Chat History for Case Management
With OpsCentral Messaging’s powerful integration, multiple users or agents are able to support numerous campaigns concurrently with just a single number.
