IT Systems Engineer
About the company
Innovax Systems is a leading provider of systems development and integration of end to end integrated contact centre solutions and web-based applications. Headquartered in Singapore, Innovax Systems list of customers includes government agencies and Fortune 500 organizations in the Asia Pacific region.
We are currently seeking IT Systems Engineer, based in Singapore to join our team as we expand our operations in the region. You will work with a passionate team of engineers to support and maintain next-generation cloud-based contact centre solutions in the region. You should be a customer-focused, results-orientated individual that thrives in a fast-paced environment.
Job Responsibilities
- Manages and monitors all installed systems and infrastructure for the organization
- Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output
- Ensures the highest level of systems and infrastructure availability.
- Serves customers by identifying their needs and engineering adaptations of products, equipment, and services via call and email
- To diagnose and resolve the problem related to hardware, internal software, and system operation, security, availability, security, performance and connectivity.
- To assist in any other IT related activities as required
Qualifications and Skills
- Good communication and interpersonal skills
- Decision-making
- Analytical and Problem-Solving skills
- Attention to details
- Resourceful, able to work independently with minimal supervision
If you are the person we are looking for, email your details to recruit@innovax.com.sg
