Innovax Systems is pleased to announce the award of the Singapore Quality Class (“SQC”) with Service Niche Certification for its Business & Service Excellence. The award which is administered by Enterprise Singapore is a recognition for demonstrating strong business fundamentals and achieving robust standards in their management systems and processes in driving productivity and growth.
The Business Excellence Framework of SQC enables organisations to adopt a total approach in managing people, processes and customers to achieve better business results. An assessment based on the holistic business excellence standard of this framework was carried out for the company including assessment on the service niche.
E S Han, VP Sales & Channels of Innovax Systems and Management Representative for the certification remarked: “The process helped us strengthen our foundation and commitment even further for continuous improvement, never allowing us to settle on our past laurels but aiming towards greater heights. We are now more resilient with well-structured processes and systems in place. “
The company also believes in creating value for customers. Value is created when organisations know their customers well. Patrick Tan, President of Innovax Systems commented: “The company understands the complexity of our customers’ evolving needs and expectations. Therefore, we focus on enhancing and redefining the customer experience through creative solutions that embrace technology like AI, advanced systems, processes and other quality offerings. Our people strive for business excellence by demonstrating dedication and hard work in everything we do. “
About Enterprise Singapore
Enterprise Singapore is a statutory board under the Ministry of Trade and Industry in Singapore. International Enterprise Singapore and SPRING came together on 1 April 2018 as a single agency to form Enterprise Singapore. Enterprise Singapore then became the government agency championing enterprise development. The agency work with committed companies to build capabilities, innovate and internationalise. They also support the growth of Singapore as a hub for global trading and start-ups. As the national standards and accreditation body, Enterprise Singapore continue to build trust in Singapore’s products and services through quality and standards.