Blog

November 21, 2025

OpsCentral Conversational AI Bots

Intelligent Automation for Every Industry Customer expectations are changing faster than ever. We expect immediate responses, personalised experiences, and seamless support across every channel: from phone […]
November 4, 2025

Conversations That Delight, Insights That Deliver

In today’s digital-first world, customers expect instant, personalized experiences and businesses need insights to deliver them. The OpsCentral AI Voice Bot bridges both, combining intelligent conversations […]
July 31, 2025

Crafting an AI-Driven Contact Centre Strategy for Success

Delivering exceptional customer service is no longer optional—it’s a competitive necessity. As digital channels multiply and consumer behaviours shift, businesses are under increasing pressure to provide […]
July 23, 2025

Innovax Systems Successfully Renews ISO/IEC 27001 Certification to Latest 2022 Standard for Information Security Management

[Singapore, 22nd July 2025] Innovax Systems Pte Ltd is proud to announce the successful renewal of its ISO/IEC 27001 certification, now aligned with the latest 2022 […]
January 15, 2025

Exciting Enhancements in OpsCentral GenAI Knowledge Base

OpsCentral GenAI Knowledge Base has undergone significant enhancements designed to improve the efficiency and speed of knowledge-sharing across organizations. These updates introduce advanced capabilities that will […]
November 26, 2024

Unlocking Emotion with OpsCentral Voice AI Bots: A New Era of Voice Interaction

In today’s fast-paced digital landscape, effective communication is more important than ever. As we navigate through conversations, whether in business or personal settings, the fine distinction […]
November 1, 2024

Innovax Systems Appoints Alex Koh as Chief Executive Officer, Reinforcing Leadership in Technology Innovation

[Singapore, 1st Nov. 24] – Innovax Systems is thrilled to announce the promotion of Alex Koh to Chief Executive Officer, further solidifying our commitment to innovation […]
October 8, 2024

Driving performance with Generative AI hyper-personalization

In today’s competitive tech landscape, performance is everything. Companies are continually seeking innovative ways to enhance their operations, deliver superior products, and exceed customer expectations. At […]
September 13, 2024

Embracing the Future: Digitalizing Singapore’s SMEs with Generative AI

In a rapidly evolving business landscape, small and medium-sized enterprises (SMEs) in Singapore face a pivotal moment. As the global economy becomes increasingly digital, SMEs must […]