{"id":2811,"date":"2019-02-19T14:33:08","date_gmt":"2019-02-19T06:33:08","guid":{"rendered":"https:\/\/www.innovax.systems\/?p=2811"},"modified":"2019-02-22T09:40:54","modified_gmt":"2019-02-22T01:40:54","slug":"launch-of-facebook-messenger-in-opscentral-im-opscentral-version-5-0","status":"publish","type":"post","link":"https:\/\/www.innovax.systems\/tw\/launch-of-facebook-messenger-in-opscentral-im-opscentral-version-5-0\/","title":{"rendered":"Launch of Facebook Messenger in OpsCentral IM (OpsCentral Version 5)"},"content":{"rendered":"\n<p>Innovax Systems is proud to announce the launch of Facebook Messenger in OpsCentral IM today. Over the years, OpsCentral \u2013 a cloud-based smart contact centre solution designed by Innovax Systems to help contact centres with a simple and powerful omnichannel solution, brings OpsCentral IM that supports one of the most sought after instant messaging platform today \u2013 Facebook Messenger.<\/p>\n\n\n\n<p>OpsCentral IM enables multiple users and agents to support numerous campaigns via Facebook Messenger simultaneously \u2013 with just a single account. It optimises resources, increases productivity, prompt response and customer experience quality. <\/p>\n\n\n\n<p>OpsCentral IM integrated with Facebook Messenger is equipped with smart routing capabilities, deep data analysis, recorded chat history and downloadable reports. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<br><p>Contact us to find out more:<br>Call or WhatsApp:  +65 6701 1888 <br>info@innovax.com.sg<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Innovax Systems is proud to announce the launch of Facebook Messenger in OpsCentral IM today. Over the years, OpsCentral \u2013 a cloud-based smart contact centre solution<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":2814,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"_links":{"self":[{"href":"https:\/\/www.innovax.systems\/tw\/wp-json\/wp\/v2\/posts\/2811"}],"collection":[{"href":"https:\/\/www.innovax.systems\/tw\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.innovax.systems\/tw\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.innovax.systems\/tw\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.innovax.systems\/tw\/wp-json\/wp\/v2\/comments?post=2811"}],"version-history":[{"count":5,"href":"https:\/\/www.innovax.systems\/tw\/wp-json\/wp\/v2\/posts\/2811\/revisions"}],"predecessor-version":[{"id":2824,"href":"https:\/\/www.innovax.systems\/tw\/wp-json\/wp\/v2\/posts\/2811\/revisions\/2824"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.innovax.systems\/tw\/wp-json\/wp\/v2\/media\/2814"}],"wp:attachment":[{"href":"https:\/\/www.innovax.systems\/tw\/wp-json\/wp\/v2\/media?parent=2811"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.innovax.systems\/tw\/wp-json\/wp\/v2\/categories?post=2811"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.innovax.systems\/tw\/wp-json\/wp\/v2\/tags?post=2811"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}