Inform Your Agents
The Preview Dialer allows agents to review contact history and relevant information before connecting, putting them in a better position to make the sale.
Using the Preview Dialer, contact centres waste less time dialing and spend more productive time talking to live prospects. This leads to more sales and greater revenue gains.
Multiple Dialing Modes
OpsCentral offers a variety of dialing modes to suit your needs. The Dialer accounts for time zones and list penetration and can be customized to meet compliance and business needs.