Awesome Features at Awesome Prices

Startup

 1 seat
 Softphone Only
 1 Singapore Number
 Trunks = 2 (or simultaneous calls)

IVR with Drag-and-Drop Flow Designer
CTI – Screen Pop, Call Control
Inbound and Outbound Calls
Call Scripting
100% Call Recording*
Real-Time Statistics
Reports
Custom Music-on-Hold
Business Hours Technical Support^

$399/mth

Setup Costs (One Time):
$400 for entire plan

Training (4 hrs, 1 session):
$500

Request Quote

Essential

 2 to 5 seats
 Softphone or Hardphone
 1 Singapore Number
 Trunks = 1.5 x (Number of seats)

 All STARTUP features and…
ACD – Skill-Based Routing
Listen/Whisper/Barge-In
Mobile Manager
Call Back Manager

$249/mth/seat

Setup Costs (One Time):
$300 per softphone,
$400 per hardphone

Training (4 hrs, 1 session):
$500

Request Quote

Professional

 6 seats and above
 Softphone or Hardphone
 1 Singapore No. every 5 seats
 Trunks = 1.5 × (Number of seats)

 All ESSENTIAL features and…
Preview Dialer
Post Call IVR Survey
API for CRM integration
Fibre Connectivity for Voice
Uptime SLA 99.8%

$199/mth/seat

Setup Costs (One Time):
$300 per softphone,
$400 per hardphone

Training (4 hrs, 1 session):
$500

Request Quote

* Call recordings will be kept for 3 months. If you need longer retention periods, please let us know.
^ Business hours in Singapore, Mondays to Fridays, 9am to 5pm, excluding public holidays. 24 x 7 support available. See Value-Add Options below.
All prices listed above in Singapore Dollars before prevailing taxes. Prices subject to changes. Please read the Terms of Service.

Other Plans

We also offer a IVR Only plan as we understand that you may have a need for only IVR self-service and not a full fledge contact center with agents. Also, check out our Office plan for adding office extensions to the rest of your office.

Value-Add Options

(new) Quality Management$30/mth/seat (10 seats+)


$40/mth/seat (3-9 seats)


$50/mth/seat (1-2 seats)


Voicemail (50 messages)$20/mth (Setup $40/voicemail)


Additional Singapore Number $10/mth (Setup $40/number)


Additional Trunk $50/mth (Setup $80/trunk)


Training Session (4 hrs) $500

24 x 7 support$20/mth/seat


IVR Prompt Professional Recording
— 5 prompts: $500, 20 prompts: $600, 50 prompts: $798
Check with us for IVR Prompt Maintenance Packages


If you need to integrate with your CRM or applications, please check with us on our attractive professional services.


All prices listed above in Singapore Dollars before prevailing taxes. Prices subject to changes. Please read the Terms of Service.

Phones

These are the current models of the phones and headsets we provide as part of the plans. Do note that these models may change in future without notice, subject to our vendors and manufacturers supply and/or our discretion.

Hardphone

Yealink SIP-T21P + YHS32 Headset

 

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Softphone

Plantronics Blackwire C310-M USB Headset

 

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Common  Questions

Do you have setup fees or contracts?

All setup fees are as listed above. All pricing are in Singapore dollars before taxes and with 12 months contract.

What is the billing cycle?

You will be billed for the previous month on the 1st of each month. The first month will be pro-rated. For example: If you signed up on 21 Apr, you will be sent a bill on 1 May for 10 days of use in Apr (1/3 of your usual monthly fees). However, do note that the contract period of 12 months start on 21 Apr and will end the following year 20 Apr.

We count by concurrent user logins. You can create as many users as you want in the system, but at any single point of time, you can only login as many users as the number of seats you purchased. This will save you money if you have shift workers. Just purchase the maximum number of seats equal to your biggest shift.

Incoming calls and calls between extensions are free. For international calls, we offer very competitive rates.

Here is a sample of the top destinations when calling from Singapore (per min rate):

  1. Singapore Local – $0.018
  2. Australia – $0.10 (landline) / $0.42 (mobile)
  3. China – $0.10 (landline) / $0.13 (mobile)
  4. Hong Kong – $0.10 (landline) / $0.13 (mobile)
  5. Indonesia – $0.25 (landline) / $0.35 (mobile)
  6. India – $0.48 (landline) / $0.35 (mobile)
  7. Japan – $0.32 (landline) / $0.42 (mobile)
  8. Malaysia – $0.10 (landline) / $0.13 (mobile)
  9. Philippines – $0.30 (landline) / $0.42 (mobile)
  10. Thailand – $0.13 (landline) / $0.18 (mobile)
  11. Vietnam – $0.45 (landline) / $0.75 (mobile)

Rates are revised periodically to reflect market rates and we strive to provide you the best rates in town.

You will need to have a business registered in Singapore to sign up. This is part of the regulations for a Singapore number to be allocated to your business.

Read our FAQ for more.