Central to the success of this one year pilot programme will be Singtel’s extensive fibre broadband infrastructures and innovative solutions to connect home based workers with offices and customers.
Other solutions that will be piloted includes Innovax OpsCentral On Demand, a cloud-based call centre technologies that will empower home based workers.
Bringing work closer to home is the fundamental driving force for this home based pilot programme. It will benefit both SMEs and employees in number of ways. Through a home-based work arrangement employers can save up money in office space and other overhead expenses. Moreover, it enhances employees engagement by offering a work-life balance thereby reducing absenteeism, tardiness and other scenarios that could lead to decreased employees productivity and increased employee turnover.
On the part of employees, virtual workplace offers the best alternative for those who would prefer to work at the convenience of their own home. Furthermore, it opens a new door for those inactive talents who would like to work but are being restricted by their own personal hindrances or family obligations to work away from their home.
In today’s tight labor market, teleworking promises a significant influx of job opportunities for employees and at the same time an expanded pool of potential talents for employers thereby creating a win-win solution for everyone’s benefits.
SingTel is Asia’s leading communications group with operations and investments around the world. Serving both the corporate and consumer markets, it is committed to bringing the best global communications solutions to customers in the Asia Pacific and beyond.
About Innovax Systems
Founded in 1998, Innovax Systems provides premise and SaaS-based contact centre solutions and productivity software for the best customer interaction experience that an organization requires. Innovax Systems has offices and partners throughout Asia and has provided contact centre related consulting, development, implementation and operational services for MNC and SME customers in varied industries in the Asia-Pacific region.